If i could give 100 stars, i would without any hesitation. Our family had an unfortunate death of our Mother this week. We were not aware of the hours on Monday afternoon and the florist shop was closed before we completed our appointment with the funeral home. That is where the real experience happened. Amazing! I called the florist shop in hoping that there would be an answering service to confirm the times of the hours of operation for the next day. Amber Robbins , the owner answered and was very commpasionate and caring for our loss of our Mother. Amber said that she was closed but would send me pictures of similar arrangements of what we were requesting to help us via text. Amber didn’t know me or my family but freely shared her personal cell phone. Amber continued to respond to every request our family had that night all the way up to 10 pm. Amber was also attempting to get in touch with her lead designer although was unsuccessful so she took it on herself to design and make the beautiful and breathtaking casket saddle. Amber’s compassion, caring and loving attitude helped us get through a difficult time. Additionally, she continued to apologize for being closed on Monday afternokn although that was prominently displayed on Google and the door at the shop. Amber is a professional that truly cares about her customers and truly displays the motto of the customer always comes first. The casket saddle, the bouquet and the boutonnière’s were absolutely beautiful and honored our beautiful Mother. Mom would have loved the beautiful roses.
A beautiful shoppe and exquisite florist! They are carrying on the tradition passed down from Jack and Joanie Jones who started the business years and years ago in one of the oldest buildings in this thriving downtown area! Highly recommend them for all your floral needs, great coffee sensations at their in store coffee cafe at Jack’s Java, and a large array of decorating and gift selections!
Where do I start! This florist is the best in all of Tennessee! They made my mom's celebration of life flower arrangements and they were the most beautiful arrangements ever! They
were bright and beautiful just like mom! They are very polite and caring florist! Thank you for a wonderful experience. If I could give you 10 stars I would!